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Job Details

Manager Digital Product Management - Small Business Card

Company name
Capital One Financial Corporation

Location
McLean, VA
3 hit(s)  

Profile

Job ID:

R48196

McLean 1 (19050), United States of America, McLean, Virginia At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are

succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Digital Product Management - Small Business Card

Manager, Digital Product Management - Small Business Card

At Capital One, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches tens of millions of consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great experiences for our customers.

The Small Business Card digital acquisitions team is seeking a product manager to bring a customer-oriented approach to our marketing website. The person in this role will advance the visitor experience on our Small Business Card site through a digital experimentation agenda, partnering closely with marketers, designers, and developers to

create impactful web experiences.

In this role, you will:

Identify and define opportunities to improve and optimize the Small Business Card website

Use data and customer research to form hypotheses; work with our partners to define and execute website tests that drive to an answer

Identify and drive user research to better understand the needs and priorities of Small Businesses

With partners, define and analyze metrics to measure the success of those tests; develop recommendations for implementation, and deliver by working

Develop a roadmap and prioritize appropriately to achieve our bold business goals

Work with designers and an Agile software team to define requirements for site changes and deliver flawless product releases

Bring a creative and analytical problem-solver mindset, living at the intersection of Human, Business and Technology

Be a collaborative team player with the ability to influence the organization and build meaningful partnerships

What we're looking for:

Experience in building and shipping great products in an agile environment

Experience in digital marketing with knowledge of marketing technology and tools

Knowledge of web analytics and testing, ideally with experience in analytics tools such as Google Analytics/Adobe Site Catalyst, and testing tools such as Adobe Target or Optimizely

Strong analytical skills, with an understanding of the conversion funnel and how it's measured

Experience driving user research

Strong communication and organizational skills

Entrepreneurial ability to identify and prioritize opportunities in ambiguous contexts

Track record of defining strategy, creating alignment, and being accountable for outcomes

Basic Qualifications:

Bachelor's Degree or military experience

At least 3 years of experience in digital product management

Preferred Qualifications:

MBA or Master's degree

3 years

of experience translating business strategy and analysis into consumer facing digital products

3 years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Company Profile
Capital One isn't just concerned with what's in your wallet; it's interested in your bank account as well. The company is best known as one of the largest issuers of Visa and MasterCard credit cards in the US, but it also boasts a banking network of approximately 1,000 branches, mainly in New York, New Jersey, Louisiana, Texas, and the Washington, DC area. Subsidiary ING Direct offers online and direct banking without branches. Capital One, which serves more than 50 million customers in the US, Canada, and the UK, also has units that offer auto financing, write home loans, sell insurance, and manage assets for institutional and high-net-worth clients.

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