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Security Customer Relations SME TS SCI with Polygraph Required

Company name
General Dynamics Information Technology, Inc

Chantilly, VA

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Job Description The Customer Relations SME personnel shall possess\u00a0the following qualifications: Conduct a zero base review of all Corporate Learning Training Courses and provide oral and written feedback to Customer Identify all gaps in training and provide oral and written feedback to Customer Develop a mitigation plan to resolve the identified gaps in training and provide oral and written feedback to Customer Serve as a backup to the Communications Officer for the Customer Orientation course Conduct a needs assessment on existing training courses and potential new courses and meet with Customer and provide oral and written feedback on the findings Serve as the face of Corporate Learning Branch and meet customers\/former students for customer outreach, feedback, potential new training topics, and new guest speakers Work with the training developers and other functional specialists throughout the training product development and delivery stages regarding integration of changes based on the needs assessement(s) Education Bachelors Degree in a related technical or military discipline, or the equivalent combination of education, professional training, or work\/military experience. Qualifications 8-10 years of related experience supporting military operations. Experience supporting the facilitation and administration of training classes held at the CLB training facility and overall responsibility for scheduling and supporting all customer who take NRO security training.\u00a0 Experience as a team lead for contractor personnel. Exceptional customer skills Demonstrated\u00a0ability to problem solve and develop\/create innovative solutions Database data entry skills; Ability to learn various databases during performance of the contract Prioritize competing tasks and possess effective time management skills. Demonstrated experience with current version of Microsoft Office Suite Demonstrated customer service and telephone skills; Ability to work independently on assigned tasks. Benefits of this Position: Opportunity for Fast Growth within the program Onsite Gym \u2013 get your workout in before work, during your lunch break, or at the end of the day Professional Development Assistance \u2013 Covering the Cost of Obtaining Professional & Technical Certifications (depending on program) Educational Reimbursement \u2013 toward degree programs and individual coursework 401K Match \u2013 with 100% vesting on day one Health, Dental and Vision Coverage to keep you healthy, starting your first day We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays Parking and transit commuter benefits Why Work at General Dynamics IT? Work with top talent and some of the brightest minds in your field Support missions that make a difference to our Nation Become part of an organization that that is committed to the highest ethical standards in all that we do\u00a0 Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT Want to move, or find a job close to home? We have positions in several locations in the United States and the world Enjoy a culture that supports work-life balance General Dynamics is a and . ABOUT: As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity\/Affirmative Action Employer - Minorities\/Females\/Protected Veterans\/Individuals with Disabilities. #ISDCJ #DPOST

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General Dynamics Information Technology, Inc

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