Schwan's Home Service, Inc.
Yes (amount not posted)
Apr 14, 2018
Description SCHWANS AREA MANAGER - target compensation of $80- 90k (this includes base pay and bonus opportunity) Its a whole New Schwans Here at Schwans weve made a lot of changes We have new leadership in place, new momentum in the market, and delicious food that helps more families share home-style, quality meals together. Weve also made substantial changes to our route team see below for details and come be a part of our transformation As an Area Manager, this position is responsible to lead motivate and engage the route service team to safely deliver world class customer service and sales growth (profitability). This leader ensures efficient route operations that best leverage all assets and resources available and will lead the execution of performance and operational goals focused in the areas of safety people service quality cost and growth. Manages route productivity and asset/resource utilization Leads sales performance within an area of approximately $3-$6 million per year and may oversee more than one location Maintains productive route structure by ensuring effective work hours and expectations are met as well as route sequence integrity Leads execution of delivery and service standards to ensure a high quality customer experience through efficient route operations. Leads one or more profit centers which may be in one or more physical location Executes and enforces safety standards within the Depot. Drives accountability of safe behaviors by coaching team members. Identifies and removes risks and participates in accident investigations Leads people management and development demonstrating a disciplined approach to recruiting training coaching performance management and retention Focuses on effective talent selection hiring and successful on-boarding of new team members. Ensures successful customer service delivery as well as recovery; Serves as local point of contact for customer service communication & follow- up coordination with the call center and overall issue resolution Effectively cascades key messages on areas of focus and strategic priority for the business and helps the team through changes Oversees the warehouse team to ensure execution of efficient warehouse operations (management of fleet assets for the location compliance with Pre & Post Trip inspections utilization PM schedule repair/maintenance breakdown pick-up etc) Conducts essential administrative duties such as payroll banking equipment support resource scheduling and daily reporting Reviews financial reporting/KPIs to make informed decisions on cost controls route productivity product inventory controls maintenance of assets depot supplies profitability etc. Implements and maintains compliance with all government and corporate programs and policies Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission values code of ethics policies and other standards of conduct. Qualifications Minimum of 5 years related experience (Sales Customer Service); 2 yrs direct leadership experience High School diploma or GED required, Bachelors degree preferred Prior route sales or route service experience is preferred but not required. Ability to inspire coach and develop others through a shared vision and purpose Ability to select high quality/caliber talent A passion for providing outstanding service. Desire to have personal accountability and drive a culture of execution Ability to engage and lead team meetings Basic PC skills including: Microsoft Word, Excel etc. Ability to pass a background check, drug test and physical as required by the Department of Transportation. We Value Military Members We thank you for your service As a strong supporter of our men and women in uniform, we will consider recent military experience in lieu of prior sales or customer service experience. Approximately one in five hires that we make have prior military experience. Additional Requirements We've designed our trucks so that a regular driving license is all that is required. This is a Department of Transportation governed position, so candidates do need to have a good driving record and be 21 years of age. The employing subsidiaries of The Schwan Food Company are Equal Employment Opportunity Employers. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin or other protected class. Qualifications Education: Bachelor's degree or equivalent Years of Related Experience: Minimum of 5 years related experience (Sales Customer Service); 2 yrs direct leadership experience Knowledge/Skills/Abilities: Proven leadership and team development (lead self lead others lead forward); Excellent communication and interpersonal skills; Ability to inspire coach and develop others through a shared vision and purpose; Ability to select high quality/caliber talent; Ability to engage and lead team meetings; Proven track record driving & executing best in class service; Drive a culture of execution; Understand Financial reporting/statements; Basic PC skills including: Microsoft Word Excel etc.; Proven sales and distribution management expertise in related industry (preferred). Must meet the Federal DOT eligibility requirements including appropriate driver's license and medical certification. The employing subsidiaries of Schwan's Company are Equal Employment Opportunity Employers. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin or other protected class. vfj-11-11 Business Unit: Schwan's Home Service, Inc. Req : [please apply online]
Schwan's Home Service, Inc.
Website : http://www.schwans.com/
Talk about tradition. For over 55 years our Route Sales Representatives have paid visits to households just like yours, delivering delicious, easy-to-prepare meals and friendly personalized service. Every two weeks we'll stop by with your choice of over 350 restaurant-quality products, all of which naturally come with a 100% quality guarantee. We are constantly searching for new ways to help busy families enjoy mealtime together, and you're assured of always seeing this commitment reflected in the products we create and the service we provide.