The PNC Financial Services Group
**285848BR****Auto req ID:**285848BR**HR Job Code:**102076 Quality Assurance Lead**Job Profile:** Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s). Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting and defect resolution. Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle. Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products. Developing meaningful management metrics that help to gauge project health. Identify trends and opportunities for continuous improvement in product release.**Position City:**OH - Columbus**Position Title:**Quality Assurance Lead**Line of Business:**Technology**Building Location:**OH264 - Columbus Whitehall Svc Ctr II**Job Type:**Regular**Total Hours Per Week:**40**Travel:**<20%**Job Status:**Full Time**Shift:**Daylight**EEO Statement:**PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law**Location(s):**OH - Columbus, OH - Strongsville, PA - Pittsburgh**Certifications/Licenses:**Relevant certification preferred**Required Education and Experience:**Roles at this level typically require a university / college degree, with 3 years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.**Job Specific Competencies:****Accuracy and Attention to Detail - Extensive Experience** Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.**Analytical Thinking - Extensive Experience** Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.**Influencing - Working Experience** Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.**Process Management - Extensive Experience** Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.**Products and Services - Working Experience** Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.**Software Development Life Cycle - Extensive Experience** Knowledge of and experience with using a structured methodology for delivering new or enhanced software products to the marketplace.**SOFTWARE QUALITY ASSURANCE AND TESTING - Extensive Experience** Knowledge of and ability to apply appropriate processes, tools, and techniques for assuring a high level of quality in computer software products and systems.**TECHNICAL DOCUMENTATION MANAGEMENT - Extensive Experience** Knowledge of, and experience in management of the development, delivery and maintenance of technology product documentation and publications.**Core Competencies:****Manages Risk - Working Experience** Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.**Customer Focus - Extensive Experience** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.**Position Overview:**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Quality Assurance Lead within PNC's Testing Center of Excellence organization, you will be based in Strongsville, OH/ Columbus, OH/Pittsburgh, PA. This role will serve as a liason between the Performance Testing team and internal partners and will be responsible for driving projects and process improvements. Knowledge of performance testing is preferred.
The PNC Financial Services Group
Website : http://www.pnc.com
PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources necessary for financial success. Retail Banking We provide deposit, lending, cash management and investment services to more than 6 million consumer and small business customers across 19 states and the District of Columbia. Customers can bank whenever and wherever they want via more than 2,600 branches, online and mobile services along with 9,000 ATM machines, many of which can be used to make deposits and cash checks. The award-winning Virtual Wallet® helps to save and spend smarter, and avoid unnecessary fees. Cash Flow InsightSM is an online resource for small businesses to track and manage cash flow.