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Job Details

OPERATIONS MANAGER

Location
Cleveland, OH

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OPERATIONS MANAGER
Position Title: 
MGR, OPERATIONS II
Pay
GRADE 10
Reports To: UNIT DIRECTOR
Crothall Healthcare
is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsyvlania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at ****This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the “job search” in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on “referral tracking.” For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email 
****
Job Summary
Job Summary:
Working as an EVS Operations Manager - Evenings,
you are responsible for assisting senior EVS leaders in directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.
Key Responsibilities:
Establishes and annually reviews standards and work procedures for all Housekeeping staff
Plans work and staffing schedules and areas of work to ensure adequate services are rendered
Assists in the hiring process; interview, hiring and training of new associates
Orients, develops, and supervises all supervisory/housekeeping staff
Conducts regular inspections and makes recommendations to the facility
Monthly reporting of goals, accomplishments, and future plans
Staff education and training
Communication with staff, administration, and other departments
Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
Preferred Qualifications:
Four year college degree, military experience, or equivalent work experience required
At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required
Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred
Ability to communicate effectively in written format and oral presentations
Ability to multi-task and establish priorities
Ability to maintain organization in a changing and stressful environment
Exhibit initiative, responsibility, flexibility, and leadership
Possess a thorough knowledge of contract administration and office procedures
Ability to work an evening shift (3:00 PM – 11:00 PM schedule) with a weekend and holiday rotation
Willingness to work a 10 hour day on a regular basis
Military Transferrable Skills:
Non Commissioned Officer E4 with experience in Planning, developing and directing logistics
All military branches with experience of supervising a group of soldiers of 15 or more
Troubleshoots, isolates and identifies causes of equipment malfunction
Teaches technical skills to lower grade soldiers
Prepares costs and labor estimates

Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Nearest Major Market:
Cleveland
Nearest Secondary Market:
Youngstown
Job Segment:
Housekeeping, Hospitality

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