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Job Details

Technician/Agent. Geek Squad Advance Repair - Military veterans preferred

Company name
Best Buy

Location
Lakewood, CA

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Profile

Our Agents quickly and accurately diagnose client technology issues using specialty software and make solution-based recommendations to our clients in a timely fashion. This is a highly-coveted technology role that is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. Geek Squad Advanced Repair Agents are highly regarded members of the team who are on a mission to rescue clients' software and hardware before time runs out.Key Accountabilities:

Perform diagnostics and navigate requested and recommended repairs in a timely fashion
Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
Partner with other team members to ensure proper documentation of client requests
Support Geek Squad efforts to protect the world, one device at a time
Basic Qualifications:
6 months experience diagnosing, troubleshooting, or repairing technology products
Experience actively using and learning about consumer electronics
Strong ability to prioritize and multi-task in a fast-paced environment
Ability to work a flexible schedule inclusive of holidays, nights and weekends

Company info

Best Buy
Website : http://www.bestbuy.com

Company Profile
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. BestBuy.com is among the top ten retail websites in the United States and we have the number one customer loyalty program of its kind. There are more than 1 billion visitors to our website and 600 million visits to our U.S. stores each year. Our Blue Shirts sales associates and Geek Squad Agents are committed to delivering on our Customer Promise:

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